Frequently Asked Questions

General

• What is Jetset & Dine? Jetset & Dine is a travel services company offering visa and passport assistance, custom travel planning, restaurant recommendations, and curated lifestyle experiences — all grounded in real, firsthand experience or thorough research.

• How quickly will I hear back after I submit a request? We aim to respond within 48 hours of receiving your submission.

• How do I get in touch? You can reach out to us via the contact form on the relevant service page, email at jetsetanddine@gmail.com, or call or text us at +1 862-234-0796.

Visas

• How do I know if I need a visa for my trip? Use our interactive visa checker on the Visas page — select your passport country, then your destination(s), and you'll immediately see whether a visa is required.

• What happens if I need a visa? You'll be prompted to submit your travel dates and pay a one-time $25 consultation fee. This covers our research into your specific visa requirements and pricing — it does not include the visa fee itself, which we'll confirm with you directly.

• What if my destination isn't listed, or the tool says "we'll confirm this one for you"? Not every passport-and-destination combination has been verified yet. If you see this message, submit your request as normal and we'll research your specific route and follow up directly.

• Is the visa requirement information guaranteed accurate? We do our best to keep this current, but visa rules can change. We always confirm final requirements and pricing directly with you before you take any action.

Passports

• What passport services do you help with? New passport applications, passport renewals, and passport cards.

• Can I request more than one service at once? Yes — you can select multiple services (for example, both a new passport and a passport card) on the same request.

• Do I need to upload a passport photo? No upload is required. We'll simply ask whether you already have a colored passport photo taken within the last 6 months. If you'd like to review the official requirements first, there's an expandable requirements section right on the form.

• How does payment work for passport services? After submitting your request, you'll be directed to complete payment for the consultation fee before we begin processing your request.

Travel Planning

• What are the different service tiers?

  • Basic ($10–15) — a quick-pick package for a single day trip: a handful of ready-to-go recommendations, not full personalized planning

  • Intermediate ($30–50) — a 2–4 day weekend getaway with lodging suggestions and a day-by-day plan

  • Advanced ($60–100) — a full 5–14 day trip with complete itinerary planning and transportation coordination

  • Custom Package (starting at $100) — multi-country trips, 2+ week stays, group travel, or special logistics, fully bespoke and quoted per project

• Can I see budget ranges in my own currency? Yes — use the currency dropdown on the Travel Planning form to view budget ranges in a range of currencies, using live daily exchange rates.

• What information do you need from me to start planning? Your destination(s), preferred start and end dates, number of adults and children traveling, which services you're interested in (hotel, activities, restaurants), your budget range, and any additional details about your trip goals.

• What's Quick Book, and how is it different from Travel Planning? Quick Book lets you search and book flights instantly on your own, for when you already know what you want and just need a fast, self-serve option. Travel Planning is our personalized service, where we build a custom itinerary and plan for you.

Restaurant Recommendations & Vetted List

• How are restaurants and businesses chosen for these lists? Every recommendation is either something we've personally experienced or something we've thoroughly researched and vetted. We don't accept paid placements.

• What's the difference between Restaurant Recommendations and the Vetted List? Restaurant Recommendations focuses specifically on dining. The Vetted List is broader — it includes trusted businesses for anywhere we've traveled.

• What is Homebase? Homebase is where we share Airbnbs and hotels — some we've personally stayed in (tagged "Stayed Here," with the full story behind them), and some we haven't stayed in yet but would recommend based on research and reputation (tagged "On My Radar"). Every listing is clearly marked so you always know which is which.

Payments

• Is payment secure? Yes, all payments are processed securely.

• What currencies can I pay in? Payment is processed in USD. Currency selection on the Travel Planning form is for viewing budget ranges only — final payment is still made in USD.

• What's your refund policy? Consultation fees cover the time and research involved in reviewing your specific request and are non-refundable once submitted.